The Client, a Manufacturer of Photonic Switches in the US, wanted to develop an interactive manual and training guide for the end users. Nathan Ark's expertise in the domain of help systems helped us to develop an interactive and database oriented help system. The CD-Rom based User manual and training guide were used by beginners and experts alike for installation and troubleshooting.
The Interactive guide was also used as a training module keeping a track of the user activities. The object of the help system was also to measure the understanding of all trainees about the photonic switch.